Frequently Asked Questions

CFD First provides access to global financial markets through a trading environment designed around market access, trading technology, account options and client support.

Complete the online registration process and provide the required information and verification documents. Once your account has been reviewed and approved, you can access the available trading services.

Requirements may include proof of identity and proof of address. Additional information may be requested according to applicable verification and compliance requirements.

Verification times vary depending on the information provided and whether additional documentation is required.

Available accounts include CFD Edge, CFD Plus, CFD Standard, CFD Prime, CFD Signature and CFD Infinity. Availability and conditions remain subject to eligibility and confirmation.

Minimum deposit requirements depend on the selected account type. Review the Account Types page for currently published requirements.

Account changes or upgrades may be available depending on eligibility and account requirements. Contact CFD First Support for assistance.

Use the Account Overview to review available account features and applicable trading conditions.

Available markets can include Forex, Stocks, Metals, Commodities, Indices and Crypto CFDs, subject to availability and applicable trading conditions. Review the Instruments section for more information.

Leverage allows a trader to gain market exposure using less capital relative to the total position value. It can increase both potential gains and potential losses. Learn more on the Leverage page.

Margin is the amount of funds required to open or maintain a leveraged trading position.

The spread is the difference between the bid and ask price of a financial instrument and can form part of the cost of trading.

Commission structures depend on the selected account and applicable conditions. Review Spreads & Commissions for current published information.

Available deposit methods are shown within the CFD First funding section and may vary by location, account and payment provider. See Deposit Funds.

Withdrawal requests can be submitted through the available CFD First account funding process, subject to verification and applicable requirements. See Withdraw Funds.

Processing times vary depending on the selected method, verification requirements and payment provider.

Applicable fees depend on the payment method and provider. Review the Payment Methods page for currently published information.

CFD First provides access through supported web and mobile trading environments. See the Platform Overview.

Web Trader is designed to provide browser-based access without requiring a traditional desktop installation, subject to the final platform configuration.

Users can access supported mobile functionality through the CFD First Mobile App. Verified store links will be displayed when available.

Email support@cfdfirst.com or use the available channels on the Contact page.

Use the available account-recovery options or contact CFD First Support for assistance.

No. Passwords and other sensitive login credentials should never be shared through email, chat or contact forms.